Build a Stronger Workforce
Rowan College at Burlington County partners with employers to deliver customized training that gives employees the skills they need to succeed. Whether you want to upskill your workforce, develop new leaders or address a specific challenge, we’ll help create a training plan aligned with your organization’s goals.
Our experienced instructors provide flexible, high-quality training tailored to your workforce, schedule and budget. Programs can be delivered at your workplace, on the RCBC campus or virtually.
From a single workshop to a comprehensive employee development program, we can help your organization strengthen skills, improve performance and prepare for the future.
How to Partner With Us
Getting started is easy. Connect with our Business Engagement team to discuss your workforce goals. We’ll assess your needs, develop a customized training plan and coordinate a solution designed for your organization.
Our Partners
We’re proud to work with businesses, government agencies, nonprofits and community organizations throughout the region to provide meaningful workforce training and professional development.
Customized Training Areas
RCBC's Business Engagement team offers a wide variety of customized training areas including:
- Leadership and Supervisor Development
- Communication and Customer Service
- Team Building and Workplace Culture
- Project Management
- Artificial Intelligence for the Workplace
- Technology and Digital Skills
- Productivity and Self-Management
- Workplace Languages and Essential Skills
- Sales, Marketing, and Business Development
- Workplace Inclusion and Neurodiversity
See below for a full list of customized training options.
Grant-Supported Employee Training
RCBC offers grant-supported training to help New Jersey employers strengthen their workforce. Through funding provided by the New Jersey Business & Industry Association (NJBIA), eligible employers may receive training at no cost to their organization.
- Employee and leadership development
- Technology and computer skills
- Workplace communication
- Basic skills and workplace literacy
- Additional training based on employer needs
Grant funding may be available. Eligibility, approved training hours and funding availability will be confirmed during the employer consultation.
Featured Customized Training Packages
Leadership and Supervisor Development
Build a fair, consistent hiring process that helps your organization identify the right candidates. Participants explore job analysis, interviewing methods, candidate evaluation, reference checks and common hiring pitfalls.
Suggested audience: Supervisors, hiring managers and human resources professionals
Course length: 8 hours
Learn how to support employee growth through effective coaching, meaningful feedback and goal setting. Participants practice techniques that improve performance, build confidence and encourage professional development.
Suggested audience: Supervisors, managers and directors
Course length: 8 hours
Learn how to assign responsibilities clearly, match tasks with employee strengths and provide the right level of support. Effective delegation can strengthen teams, develop employees and improve productivity.
Suggested audience: Emerging leaders, managers and directors
Course length: 8 hours
Prepare for and conduct performance conversations that are fair, useful and focused on employee growth. Participants learn how to set expectations, document performance and provide constructive feedback.
Suggested audience: Emerging leaders, supervisors and directors
Course length: 8 hours
Strengthen the skills needed to lead productive performance-review meetings. Participants practice setting clear standards, discussing results and creating actionable development plans.
Suggested audience: Emerging leaders, supervisors and directors
Course length: 8 hours
Approach employee discipline consistently, respectfully and with appropriate documentation. Participants learn how to address performance concerns, communicate expectations and support corrective action.
Suggested audience: Supervisors, managers and human resources professionals
Course length: 8 hours
Create an ongoing approach to performance that goes beyond the annual review. Participants explore expectations, feedback, coaching, documentation and employee-development strategies.
Suggested audience: Supervisors and managers
Course length: Confirm final length
Build the practical skills new supervisors need to lead with confidence. This comprehensive program addresses communication, delegation, motivation, problem-solving, performance and team leadership.
Suggested audience: New supervisors
Course length: 24 hours
Develop a strong foundation in everyday supervision. Participants learn how to communicate expectations, guide employees, address challenges and create a productive workplace.
Suggested audience: Emerging and new supervisors
Course length: 24 hours
Explore how ethical decisions, consistency and accountability shape effective leadership. Participants learn practical ways to build trust and lead in alignment with organizational values.
Suggested audience: Supervisors and leaders
Course length: 8 hours
Strengthen the self-awareness, initiative and personal accountability needed to lead effectively. Participants identify their strengths, values and habits while creating a plan for continued growth.
Suggested audience: Employees, emerging leaders and supervisors
Course length: Confirm final length
Make the transition from managing tasks to leading people. Participants explore leadership styles, employee motivation, communication and practical ways to build trust and accountability.
Suggested audience: Emerging and new supervisors
Course length: 8 hours
Develop the core communication, decision-making and people-management skills needed for successful supervision. Participants leave with practical tools they can apply immediately with their teams.
Suggested audience: New supervisors
Course length: 8 hours
Prepare emerging leaders to guide people, manage change and support organizational goals. This multi-session program develops communication, judgment, influence and leadership confidence.
Suggested audience: Emerging leaders
Course length: 24 hours
Team Building and Workplace Culture
Build shared understanding of diversity, equity and inclusion and their role in a respectful workplace. Participants explore practical ways to strengthen belonging, communication and collaboration.
Suggested audience: Employees and supervisors
Course length: Confirm final length
Recognize how unconscious assumptions can affect workplace decisions and interactions. Participants develop strategies for slowing judgment, challenging bias and supporting more equitable practices.
Suggested audience: Employees and supervisors
Course length: 8 hours
Improve collaboration among employees from different generations. Participants explore changing workplace expectations, communication preferences and ways to use generational strengths effectively.
Suggested audience: Employees and supervisors
Course length: 8 hours
Strengthen the habits that make teams successful, including communication, accountability, flexibility and mutual support. Participants identify how their individual contributions affect group performance.
Suggested audience: Employees and work teams
Course length: 8 hours
Create stronger teams by improving trust, communication, role clarity and shared accountability. Participants use practical activities to address team challenges and improve collaboration.
Suggested audience: Supervisors and established teams
Course length: 16 hours
Learn what moves a group from basic cooperation to high performance. Participants explore team roles, trust, decision-making, conflict and strategies for sustaining results.
Suggested audience: Supervisors and work teams
Course length: 12 hrs
Navigate workplace relationships with greater awareness, professionalism and integrity. Participants use social and emotional skills to manage influence, build trust and respond constructively to organizational dynamics.
Suggested audience: Employees and supervisors
Course length: 8 hours
Work more effectively across cultural differences in communication, expectations and decision-making. Participants build awareness and practical skills for inclusive collaboration.
Suggested audience: Employees, supervisors and human resources professionals
Course length: 4 hours
Build understanding of different ways people think, communicate and process information. Participants explore inclusive practices that support employee strengths, collaboration and workplace success.
Suggested audience: Employees, supervisors and human resources professionals
Course length: Confirm final length
Productivity and Self-Management
Take greater control of priorities, schedules and workload. Participants practice goal setting, planning, delegation, organization and strategies for reducing procrastination and distractions.
Suggested audience: Administrative professionals, supervisors and managers
Course length: 8 hours
Recognize workplace stressors and develop healthier, more productive responses. Participants explore practical techniques for managing pressure, maintaining perspective and supporting personal well-being.
Suggested audience: Employees and supervisors
Course length: 8 hours
Use a structured approach to define problems, examine options and make sound workplace decisions. Participants practice critical thinking, idea generation, analysis and action planning.
Suggested audience: Employees, supervisors and team leads
Course length: 16 hours
Develop practical strategies for staying effective during demanding periods. Participants explore boundaries, priorities, resilience and habits that support sustainable performance.
Suggested audience: Employees and supervisors
Course length: 8 hours
Understand common reactions to change and develop strategies for adapting constructively. Participants learn how communication, perspective and personal resilience can make transitions easier.
Suggested audience: Employees and supervisors
Course length: 8 hours
Lead employees through workplace transitions with clarity and purpose. Participants explore change planning, communication, resistance, engagement and reinforcement.
Suggested audience: Supervisors and leaders
Course length: 8 hours
Strengthen the ability to examine information, question assumptions and reach well-supported conclusions. Participants apply practical reasoning tools to workplace situations and decisions.
Suggested audience: Employees, managers and directors
Course length: 8 hours
Turn goals into realistic plans by organizing tasks, estimating time and coordinating resources. Participants practice prioritization, scheduling and monitoring progress.
Suggested audience: Employees, supervisors and project contributors
Course length: 8 hours
Build the habits needed to manage priorities, attention, emotions and personal accountability at work. Participants create practical strategies for staying organized, adaptable and focused.
Suggested audience: Employees at all levels
Course length: Confirm final length
Workplace Languages and Essential Skills
Build practical English skills for workplace communication, safety, customer service and everyday job responsibilities. Training can be customized by proficiency level and industry.
Suggested audience: Employees who are developing workplace English skills
Course length: Up to 40
Develop practical Spanish vocabulary and communication skills for common workplace situations. Training can be tailored to supervisors, customer-facing employees or industry-specific needs.
Suggested audience: Employees and supervisors
Course length: Up to 40 hours
Learn foundational American Sign Language vocabulary, fingerspelling and common conversational exchanges. Participants also develop awareness of respectful communication with Deaf and hard-of-hearing individuals.
Suggested audience: Employees and customer-facing professionals
Course length: Up to 40 hours
Build on foundational ASL skills with expanded vocabulary, sentence structure and workplace conversation practice. Participants increase confidence and fluency through guided activities.
Suggested audience: Participants with basic ASL experience
Course length: Up to 40 hours
Strengthen ASL fluency through more complex conversations, vocabulary and applied workplace scenarios. Training emphasizes confident, respectful communication.
Suggested audience: Participants with intermediate ASL experience
Course length: Up to 12 hours
Strengthen the reading, writing, math and communication skills employees use in everyday work. Content can be customized to job responsibilities, workplace documents and organizational needs.
Suggested audience: Employees who would benefit from foundational workplace skills
Sales, Marketing and Business Development
Create stronger customer relationships by building trust, understanding needs and communicating value. Participants practice practical strategies for developing long-term business connections.
Suggested audience: Sales and business-engagement professionals
Course length: 8 hours
Design and deliver sales presentations that are clear, persuasive and focused on customer needs. Participants practice structuring messages, using visuals and making confident recommendations.
Suggested audience: Sales and business-development professionals
Course length: 8 hours
Increase awareness of nonverbal communication during sales and customer interactions. Participants learn how to recognize signals, adjust their approach and communicate more effectively.
Suggested audience: Sales, customer-service and business-engagement professionals
Course length: 8 hours
Develop a consistent social media presence that supports organizational goals and connects with the right audience. Participants explore brand voice, content planning and responsible engagement.
Suggested audience: Small-business owners, marketing staff and entrepreneurs
Course length: 4 hours
Explore practical tools for creating and organizing digital marketing content. Participants learn efficient approaches to visuals, messaging and campaigns that support a consistent brand.
Suggested audience: Small-business owners, marketing staff and entrepreneurs
Course length: 4 hours
Communication and Customer Service
Strengthen communication by learning how to listen with focus, empathy and purpose. Participants practice questioning, paraphrasing, body-language awareness and techniques for overcoming common listening barriers.
Suggested audience: Administrative professionals, supervisors and managers
Course length: 12 hours
Write clearer, more concise and professional workplace communications. Participants practice effective emails, memos and letters while strengthening organization, tone, proofreading and readability.
Suggested audience: Employees and supervisors
Course length: 12 hours
Understand how communication habits affect workplace relationships and results. Participants build self-awareness, practice positive communication and learn how to overcome barriers, ask better questions and respond assertively.
Suggested audience: Employees and supervisors
Course length: 12 hours
Build greater awareness of emotions and learn how to respond effectively in workplace situations. Participants strengthen empathy, self-management, communication and relationship-building skills.
Suggested audience: Employees and supervisors
Course length: 12 hours
Plan, organize and deliver presentations with greater confidence. Participants practice audience engagement, clear messaging, visual support and techniques for managing presentation anxiety.
Suggested audience: Employees, supervisors and presenters
Course length: 16 hours
Communicate clearly and confidently in demanding meetings, presentations and challenging audience situations. Participants practice staying composed, organizing responses and delivering credible messages.
Suggested audience: Leaders, spokespersons and professionals who present
Course length: 16 hours
Make workplace meetings more focused, productive and inclusive. Participants learn how to set objectives, build effective agendas, guide discussion and follow through on decisions.
Suggested audience: Supervisors and work teams
Course length: 8 hours
Build a professional presence through respectful communication, appropriate workplace behavior and strong interpersonal skills. Participants examine how etiquette affects credibility, relationships and service.
Suggested audience: Employees and supervisors
Course length: 8 hours
Organize complex information into clear, persuasive reports and proposals. Participants learn how to plan content, write for the intended audience, present recommendations and revise for impact.
Suggested audience: Employees, supervisors and professionals
Course length: 12 hours
Build confidence speaking to groups and presenting workplace information. Participants learn how to organize a message, engage an audience, use voice and body language effectively and manage nervousness.
Suggested audience: Employees, entrepreneurs and customer-facing professionals
Course length: Up to 12 hours
Create positive customer experiences through clear communication, active listening and effective problem resolution. Training can be customized for front-line teams, call centers and customer-facing professionals.
Suggested audience: Front-line staff, customer-facing employees and supervisors
Course length: Up to 12 hours
Develop the communication, service and problem-solving skills needed in a fast-paced call-center environment. Participants practice call control, listening, professionalism and handling difficult interactions.
Suggested audience: Call-center and customer-service professionals
Course length: 24 hours
Address workplace disagreements constructively and preserve productive relationships. Participants learn how to identify conflict styles, communicate calmly and work toward practical solutions.
Suggested audience: Employees, supervisors and human resources professionals
Course length: 8 hours
Project Management
Learn the essential steps for moving a project from idea to execution. Participants explore project scope, goals, stakeholders, schedules, responsibilities and basic risk management.
Suggested audience: Employees, project contributors and new project managers
Course length: 4 hours
Build on the fundamentals with practical tools for work breakdown, scheduling, resource planning and communication. Participants strengthen their ability to coordinate work and monitor progress.
Suggested audience: Project contributors and developing project managers
Course length: 4 hours
Apply advanced planning and scheduling techniques to complex projects. Participants explore estimating, dependencies, critical paths, resource allocation, risk and project controls.
Suggested audience: Experienced project professionals and managers
Course length: 4 hours
Explore how artificial intelligence can support project planning, scheduling, risk identification, communication and documentation. Participants learn to use AI as a practical assistant while maintaining human judgment and accountability.
Suggested audience: Project managers, team leads and project contributors
Course length: 4 hrs
Artificial Intelligence for the Workplace
Learn the fundamentals of artificial intelligence, explore common workplace tools and practice using AI safely and responsibly. No previous AI experience is required.
Suggested audience: Professionals new to artificial intelligence
Course length: 4 hrs
Use AI tools to examine workplace challenges, generate possible solutions and compare next steps. Participants practice prompting, evaluating results and applying professional judgment.
Suggested audience: Employees, supervisors and problem-solving teams
Course length: 4 hours
Learn how to question and evaluate AI-generated information before using it in the workplace. Participants explore accuracy, bias, evidence, limitations and responsible decision-making.
Suggested audience: Employees, supervisors and decision-makers
Course length: 4 hrs
Understand the responsibilities that come with using AI at work. Participants explore privacy, security, bias, transparency, intellectual property and the importance of human oversight.
Suggested audience: Employees, supervisors and organizational leaders
Course length: 4 hrs
Technology and Digital Skills
Build a strong foundation in Excel by creating, formatting and managing worksheets and workbooks. Participants practice formulas, functions, page setup, printing and everyday spreadsheet tasks.
Suggested audience: Beginning Excel users
Course length: 4 hours
Use Excel more effectively to organize, analyze and present workplace data. Participants practice sorting, filtering, functions, conditional formatting and working across multiple worksheets.
Suggested audience: Excel users with basic experience
Course length: 4 hours
Perform advanced analysis and automate workbook tasks using sophisticated Excel features. Topics include nested functions, lookups, macros, forecasting and importing data.
Suggested audience: Experienced Excel users
Course length: 4 hours
Turn complex data into useful insights with PivotTables, Power Pivot, advanced charts and dashboards. Participants practice analyzing information and presenting results clearly.
Suggested audience: Advanced Excel users and data-focused professionals
Course length: 4 hours
Explore newer Microsoft 365 tools that make Excel more collaborative, flexible and efficient. Participants apply updated features to everyday data and reporting tasks.
Suggested audience: Excel users working in Microsoft 365
Course length: 4 hours
Organize, store, share and collaborate on files using Google Drive and related Google applications. Participants practice permissions, file management and team collaboration.
Suggested audience: Google Workspace users
Course length: 4 hours
Learn how relational databases organize and connect information. Participants create tables, enter and retrieve data, build queries and produce basic forms and reports.
Suggested audience: Beginning Access and database users
Course length: 4 hours
Work more efficiently in Microsoft Word using time-saving formatting, navigation and document-management features. Participants practice tools that improve consistency and productivity.
Suggested audience: Word users with basic experience
Course length: 4 hours
Create polished, complex documents using advanced Word features. Participants explore styles, sections, references, templates and tools for managing longer documents.
Suggested audience: Experienced Word users
Course length: 4 hours
Create clear, professional presentations using PowerPoint’s core design and editing tools. Participants build slides, format content, add visuals and prepare a presentation for delivery.
Suggested audience: Beginning PowerPoint users
Course length: 4 hours
Enhance presentations with advanced design, multimedia, animation and delivery features. Participants focus on creating engaging, consistent and audience-friendly presentations.
Suggested audience: PowerPoint users with basic experience
Course length: 4 hours
Manage email, calendars, contacts and tasks more efficiently in Outlook. Participants learn practical tools for organization, scheduling and workplace communication.
Suggested audience: Employees using Microsoft Outlook
Course length: 4 hours
Navigate Windows 11 confidently and use its core features to manage applications, settings and files. This course is designed to improve everyday computer comfort and productivity.
Suggested audience: Beginning and transitioning Windows users
Course length: 4 hours
Explore the connected Microsoft 365 environment and learn how its applications support communication, collaboration and productivity. Training can be adapted to the tools your organization uses most.
Suggested audience: Microsoft 365 users
Course length: 4 hours
Create, edit and collaborate on documents and spreadsheets in Google Workspace. Participants practice sharing, formatting and real-time teamwork.
Suggested audience: Beginning Google Docs and Sheets users
Course length: 4 hours
Work more effectively across Gmail, Drive, Docs, Sheets and other Google Workspace applications. Participants learn how the tools connect to support everyday collaboration.
Suggested audience: Google Workspace users
Course length: 4 hours
Communicate and collaborate through chats, meetings, channels and shared files in Microsoft Teams. Participants learn practical ways to organize teamwork and reduce communication gaps.
Suggested audience: Teams users and collaborative work groups
Course length: 4 hours
Recognize common cyber threats and take practical steps to protect organizational information. Topics include passwords, phishing, safe browsing, data handling and incident awareness.
Suggested audience: All employees
Course length: 4 hours
Learn the fundamentals of using QuickBooks Online to manage common business financial activities. Participants explore setup, transactions, customers, vendors and basic reporting.
Suggested audience: Small-business owners and bookkeeping staff
Course length: 4 hours