At Rowan College at Burlington County, the growth and development of all students matters. 

We strive to protect our students and provide them with the necessary tools required for responsible decision-making. Read more about our policies below. 

Student Code of Conduct

Students are expected to be responsible members of the college community, respect their peers and employees at the institution and ​abide by the guidelines set forth in the college's Code of Conduct.

Student Rights and Responsibilities

All students are considered to be adults in the eyes of the college and are expected to conduct themselves accordingly. Students are ultimately responsible for their own conduct and the conduct of their guests and visitors.

Title IX Procedures

In order to provide a campus environment free from all forms of harassment and discrimination students and staff are encouraged to report any incidents of gender-based misconduct.

Parking Tickets & Appeals

The Parking Ticket Appeals Committee considers appeals filed within the guidelines of the RCBC's traffic appeals as provided in the most recent copy of the Student Handbook. The Appeals Committee generally meets on the last Thursday of the month to review appeals. Required supporting documents must be faxed or emailed as noted on the Appeals Form. Response letters are typically sent within 5 business days after the committee meeting.

To appeal a ticket, please use the Traffic Appeals Form. Appeals are only accepted online and are reviewed by the Committee mentioned above. If you need to submit supporting documentation, you can also email parkingappeals@rcbc.edu.

Resolving Concerns

We encourage all members of the Rowan College at Burlington County (RCBC) community to adhere to the common-sense principle of resolving concerns at the lowest appropriate level.  Using the table below, please start with Tier I and move upward only if no resolution is possible at that level.  In other words, all individuals should attempt to resolve concerns with the person or department closest and most familiar with the issue rather than jumping immediately to that individual’s supervisor.  Failure to start at the lowest appropriate level may slow down an effective resolution of your concern. Please allow ample time for concern resolution at each level before escalating your concern to the next higher level.

Note that the suggested contact information for Academic concerns are listed on the left and the suggested contact information for Administrative concerns are listed on the right.

If you have any questions about this topic, or need contact information for any individual or entity listed here, please reach out to the RCBC Office of Distance Education.

 

Academic Concerns
Administrative Concerns

 

Grades, course materials, faculty members, assignments, assessments, course scheduling, etc.

Registration, payment, textbooks, college services, college facilities or equipment

Tier I

Contact the Faculty Member(s) actually teaching the course. 

It is important that course and grade related concerns first be discussed by the student with the course instructor(s).  If you are currently enrolled it may be faster to contact your instructor through Blackboard, however all RCBC faculty members also have a RCBC provided email address as well.

Contact the appropriate department, listed below.

Admission, Registration, Enrollment, Transcripts:
Office of the Registrar

Academic Advising and Counseling:
Academic Advising

Financial Aid and Student Loans:
Financial Aid Office

Billing and Payment:
Business Office

Textbooks:
Bookstore

WebAdvisor and Email:
Student Help Desk

Blackboard:
Office of Distance Education

Library / Learning Resources:
Library

Military Benefits and Veteran’s Services:
Military Education and Veterans Services

Tier II

Contact the Division Dean for the course discipline area.

Dr. Donna Vandergrift, Dean of Liberal Arts:
The Division of Liberal Arts includes disciplines such as: Accounting, Anthropology, Art, American Sign Language, Business Administration, College Success, Communications, Criminal Justice, Developmental English, Developmental Reading, Economics, Education, English, Entrepreneurship, English as a Second Language, Entertainment Technologies, History, International Studies, Interpreter Education, Journalism, Literature, Music, Paralegal, Philosophy, Photography, Political Science, Psychology, Sociology, Speech, Theatre and World Languages.

Dr. Edem G. Tetteh, Dean of Science, Technology, Engineering and Mathematics:
The Division of Science, Technology, Engineering and Mathematics includes disciplines such as: Automotive Technology, Biology, Biotechnology, Chemical Engineering, Chemistry, Civil Engineering Technology, Computer Aided Drafting & Design Technology, Computer Management Information Systems, Computer Science, Computer Servicing & Networking Technology, Construction Management, Electrical Engineering Technology, Engineering, Environmental Science, Fashion Design, Fire Science Technology, General Science, Geospatial Technology, Graphic Design and Digital Media, Information Systems, Mathematics, Physics and Technical Studies. 

Dr. Karen Montalto, Dean of Health Sciences:
The Health Sciences includes disciplines such as: Dental Hygiene, Diagnostic Medical Sonography, Health Information Management, Hearing Instrument Sciences, Human Services, Nursing, Radiography and Respiratory Therapy.

Note that some Health Science programs have specific concern resolution procedures defined by their accrediting body. Those procedures are linked from the program name above.

Contact the Division Dean for the appropriate area.

Dr. Karen Archambault, VP Enrollment Management and Student Success:
The Division of Enrollment Management includes departments such as:
Admissions, Registration, Financial Aid and Student Accounts

Dr. Catherine Briggs, Dean of Student Success:
The Division of Student Success includes departments such as:
Testing, Tutoring, the Student Helpdesk, Advising and Transfer

Dr. Martin A. Hoffman, Sr., Dean of Learning Resources:
The Division of Learning Resources includes departments such as:
Distance Education / Blackboard and the Library

Ms. June Sernak, Dean of Lifelong Learning:
The Division of Lifelong Learning includes departments such as:
Military and Veterans Services

Tier III

Contact RCBC's Provost and Sr. Vice President, Dr. David I. Spang.

Contact the appropriate RCBC official for the area of concern.

Dr. Karen Archambault, VP Enrollment Management and Student Success

Ms. Anna Cotton, VP of Workforce Development and Lifelong Learning

Mr. Thomas J. Czerniecki, Sr. VP of Operations and Administration

Tier IV

Contact RCBC's President, Dr. Michael Cioce.

 

Additional Information

We are confident that all concerns can be resolved within the college.  If, however, after making every reasonable effort, students or prospective students are unable to resolve their concerns using the table above, they may have recourse to submit a complaint to the appropriate agency within the state where they currently reside, or to the college’s accreditation agency, or in the case of military/veteran students, spouses or dependents to the US Department of Defense. Please note that most (if not all) of the external complaint processes require that the student or prospective student documents a good faith effort to resolve the concern within the college before the external agency will consider the complaint.

NC-SARA Logo

Rowan College at Burlington County is a public community college accredited by the Middle States Commission on Higher Education and approved by the State of New Jersey. RCBC is not currently licensed or approved by any other state. 

Rowan College at Burlington County has been approved by New Jersey to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.

Student Complaint Information by State and Agency list that provides contact information for state education agencies has been compiled by the State Higher Education Executive Officers (SHEEO), and it will be updated as additional information becomes available.  The appropriate agency within a student’s current state of residence may be able to assist with complaint resolution if the student has exhausted every reasonable means of addressing concerns within the college.

The Middle States Commission on Higher Education, RCBC’s accreditation agency, is obligated by federal regulations to review complaints it receives regarding member and candidate institutions.  Before filing a complaint, however, it is strongly recommended that everyone read the Commission’s complaints policy.

Members of the Unites States military, veterans, spouses and dependents may submit a complaint to the Department of Defense.  For more information visit https://www.militaryonesource.mil/education-employment/for-service-members/choosing-a-college/postsecondary-education-complaint-system and carefully read the information there before submitting your concerns.

Diversity on Campus

Rowan College at Burlington County is committed to promoting diversity and multiculturalism in its curriculum, student population, staff, teaching faculty, events, and programs. As a community based  organization, the college is also very active in the minority communities of Burlington County and works to promote awareness, equality and inclusion.

RCBC has been committed to a policy of equality of opportunity. We aim to provide a working and learning environment, which is free from unfair discrimination and will give staff and students the opportunity to fulfill their personal potential. All individuals should be treated with dignity and respect whether at work or study. The college strives to promote a working and learning environment and culture in which harassment is unacceptable and where individuals have the confidence to deal with harassment without fear of victimization.

The college is unequivocally committed to the goal of fostering mutual respect and understating between its constituent communities and to promote equality of opportunity among staff and students alike. We encourage all staff and students to enjoy and celebrate its diverse culture. RCBC can boast of its diverse student population from all over the world.

International students who attend RCBC speak over 34 different languages, while representing 48 different countries.

Contact Information:

All RCBC students are held to the Code of Conduct. The Office of the Dean of Student Success is responsible for the implementation of the Student Code of Conduct. If you have questions about a pending hearing or you would like to be involved as a hearing committee member, please contact:

Dr. Cathy Briggs
Dean of Student Success 
conduct@rcbc.edu

To report an incident on campus, please contact Public Safety at (856)-434-7233 (SAFE).

If you're on campus and need to reach Public Safety, dial the extension from any of the wall phones.

Mount Laurel Campus
(856) 222-9311, extension 2100

Mount Holly Campus
(856) 222-9311, extension 4100

Willingboro Campus
(856) 222-9311, extension 3100