Welcome to RCBC Virtual Student Services.

During the summer months department availability and hours are subject to change. We recommend calling to ensure availability.

Virtual Walk-In Hours

We are offering virtual walk-in services for Advising, Registration and Financial Aid. No appointment necessary!

Wait times will vary daily. Some lines may close early depending on volume. 

Hours and availability vary by department. You can view hours below:

Advising

Monday: 12:30 pm - 4:30 pm
Tuesday: 12:30 pm - 4:30 pm
Wednesday: 4:00pm - 6:30 pm
Thursday: 12:30 pm - 4:30 pm
Friday: Unavailable 
Registration Monday: 12:30 pm - 4:30 pm
Tuesday: 12:30 pm - 4:30 pm
Wednesday: 4:00pm - 6:30 pm
Thursday: 12:30 pm - 4:30 pm
Friday: 10:00 am - 4:30 pm
Financial Aid Monday: Unavailable
Tuesday: Unavailable
Wednesday: Unavailable
Thursday: Unavailable
Friday: 10 am - 4:30 pm

Success
Coaching*

Monday: Unavailable
Tuesday: 12:30 pm - 3:30 pm 
Wednesday: Unavailable
Thursday: 12:30 pm - 3:30 pm 
Friday: 10 am - 2 pm

Please note Student Accounts and Admissions are not available in the virtual queue. To meet with Student Accounts and Admissions, please visit us during our In-Person Walk-In Services.

*Student Success Coaches work with you to create an individualized plan to improve your study methods, manage test stress, and achieve your goals. Visit the Student Success Coaching webpage for more information. 

Directions to get in line for a virtual session

Step 1: Prepare for your session by downloading the Cisco WebEx app for your mobile device. (Not required for calls on Mac or Windows-based systems)

You have two ways to video chat with your advisor:

Step 2: Join the line.

Screen shot of the check-in screen

Step 3: Check your texts.

  • Once you've joined the queue, you will receive a text message letting you know that you are now in the line. The text will also tell you how many students are in front of you in the line. 

Example of the first text message

  • Keep an eye out for a second text letting you know when you have reached the front of the line. Your text will contain a link to your private meeting room with your advisor. Once you join, please wait a moment for your advisor to admit you into the room.

Example of second text for when it is your turn.

Important Note

Please note: A webcam and microphone are highly recommended when utilizing this service. If you prefer audio chat only, you may choose to disable video once in your session. RCBC utilizes Cisco WebEx to facilitate virtual sessions, so please download the WebEx Meetings app prior to joining the advising queue. You must have a microphone and be able to receive text messages to virtually meet with an advisor.

If you do not have access to that, you may email your inquiries to advising@rcbc.edu.

Per the updated guidance from the Centers for Disease Control and Prevention, we are revising our mask policy to require masks indoors when social distancing is not possible – regardless of your vaccination status.