Workforce Development Institute

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Program Development and Instruction

Education Training Programs

Eligibility Requirements:

  • A New Jersey resident.
  • High school diploma or HSE (High School Equivalency).
  • TABE test may be required. (A score of 9th grade minimum – may vary according to employer).
  • Satisfactory background check and drug screening for employment.
  • Attend the information session and employer recruitment session.

Some programs are grant-funded, if you meet the grant eligibility requirements there is no cost to you.

Request more information
about an education program

911 Dispatch

This 80-hour program prepares individuals for entry-level positions in a 911 Dispatch Call Center. This training program provides industry-recognized credentials from the National Emergency Communications Institute (NECI), Emergency Medical Dispatcher (EMD) and the American Red Cross (CPR). 

Administrative Medical Assistant

This 150-hour program will prepare individuals for the Certified Medical Assistant exam through National Health Careers Association (NHA). This course will include training on the following administrative duties: scheduling and receiving patients; preparing and maintaining medical records; medical transcription; telephone and writing correspondence; serving as a liaison between physician and other individuals; and managing practice finances.

BCITAdvanced Manufacturing

This 288-hour program prepares individuals for entry-level positions in the advanced manufacturing industry. The training covers blueprint reading, applied math, job layout, hand and power tools, manual milling, manual lathe, grinding, band saw and CNC lathe and mill machines. The training will provide a NIMS Level 1 certification. Individuals will be connected with employers through the program's prescreening and post-interviewing process.

Central Services Technician

Central Services Technicians decontaminate, disinfect, package, sterilize and distribute surgical instruments, equipment and devices in hospitals and surgical centers. This is a critical support role in surgical areas. Become nationally certified in medical equipment sterilization and begin a career in this high-demand Health Sciences field. This course includes 200 hours of instruction and 400 hours of clinical externship. 

Certified Production Technician (CPT)

The Certified Production Technician (CPT) certificate program is an industry recognized, 150-hour credential provided by the Manufacturing Skills Standards Council (MSSC). This certification is based on industry-defined and federally endorsed national standards. The production technician program will give individuals the skills needed to begin a career in manufacturing. The CPT program consists of four individual certificate modules: Safety, Quality Control, Maintenance, and Manufacturing Processes & Production.

Cisco Bootcamp and CCNA Security Certifications

Cisco Bootcamp is a 280-hour course. This program prepares individuals for the CCENT certification exam and includes the CISCO CCENT Routing and Switching curriculum.

CCNA Security is a 70-hour course. This program prepares individuals for entry-level career opportunities through completion of the Implementing Cisco Network Security (IINS) certification exam leading to the Cisco CCNA Security certification. * Prerequisite: CCENT before enrolling in this class.

CompTIA A+ and CompTIA Network+ Certifications

CompTIA A+ prepares individuals for certification through instruction on system configuration, installation, upgrades, diagnosis, repair, preventive maintenance, and safety of vendor neutral PC Hardware.

CompTIA Network+ prepares individuals for a career in IT infrastructure covering troubleshooting, configuring, and managing networks. Course topics include: design and implement functional networks; configure, manage and maintain essential network devices; use devices such as switches and routers to segment network traffic and create resilient networks; identify benefits and drawbacks of existing network configurations; implement network security, standards and protocols; troubleshoot network problems; support the creation of virtualized networks.

Electrocardiography (ECG)

This 58-hour course prepares individuals to sit for certification through various agencies. The course will include theory as well as skills application and training in cardiac anatomy and physiology for correct placement of leads for routine ECG’s as well as stress testing; wave forms associated with heart functioning and ECG interpretation; patient communication skills; medical terminology; and legal aspects of care.

Energy Industry Fundamentals (EIF)

The Energy Industry Fundamentals certificate program provides an extensive overview of the energy and utility industry to prepare individuals for occupation-specific training and pre-employment testing. The modules for the program include: Basic & Emerging Principles and Concepts, Safety Compliance, Electric Power Generation, Electric Power & Natural Gas Transmission, Electric & Natural Gas Distribution. The training provides an industry recognized credential from the Center for Energy Workforce Development.

Medical Assistant

The Medical Assistant program comprises two semesters and provides cognitive, psychomotor and affective competency training for students to develop the knowledge, skill sets and professional behaviors of a multi-skilled allied health professional. The program is based on core curriculum standards and guidelines that will prepare the student to sit for the national certification examination for the medical assistant.

This program provides training in both the administrative and clinical roles of the Certified Medical Assistant (CMA), and comprises specific modules that allow the student to build upon gained knowledge; and to demonstrate skills competencies during lab and in the supervised clinical setting.

CMA’s work primarily in ambulatory healthcare settings including medical offices and clinics, under the supervision of a licensed healthcare provider. Administrative duties include scheduling and receiving patients, preparing and maintaining medical records, performing basic secretarial skills and medical transcription, handling telephone calls and writing correspondence, serving as a liaison between the physician and other individuals and managing practice finances.

Clinical duties include: asepsis and infection control, taking patient histories and vital signs, performing first aid and CPR, preparing patients for clinical procedures, assisting the physician with examinations and treatments, collecting and processing specimens, performing selected diagnostic tests, preparing and administering medications and other delegated assignments directed by the licensed healthcare provider.

Students may register for individual modules, or register for all four modules. Upon completion of all four modules (Administrative Medical Assistant, Electrocardiography (ECG) Technician, Phlebotomy Technician, and Clinical Medical Assistant with Clinical Practicum), the student will hold individual certifications through the National Healthcareer Association (NHA).

Prerequisite: High school diploma or GED. Clinical hours may vary depending on the clinical site. Included in the cost of the course: textbook; exam fee (one attempt); and background check and drug screening.

Micosoft Office Specialist

This program will enable students to become proficient in Microsoft Office products including Word, PowerPoint, Excel, Access and Outlook. Upon completion of the program, students will have the tools needed to pass each of the certifications to become a certified Microsoft Office Specialist. This program includes four Microsoft Office Specialist Exam Vouchers, which may be used for any of the Microsoft Office products covered in the program. The training and certifications in this program will prepare students to work in administrative, computer service and office support capacities.

Mortgage Loan Officer

Rowan College at Burlington County (RCBC) is preparing individuals for the Mortgage Loan Officer exam and license. This 120-hour training program is held at RCBC. 

Pharmacy Technician Program

This 60-hour course will prepare individuals to enter the pharmacy field and take the Pharmacy Technician Certification Board exam. Course content includes medical terminology, reading and interpreting prescriptions, and identifying drugs by generic and brand names. Individuals will learn dosage calculations, I.V. flow rates, drug compounding, dose conversion, dispensing, inventory control billing and reimbursement. The course prepares individuals for the Pharmacy Technician Certification Board (PTCB) exam.


This 150-hour course will teach the theory and practice of phlebotomy procedures, including proper collection techniques, special collections, processing and transporting specimens, and safety and compliance regulations. Hands on clinical training and practicum experiences will provide students the opportunity to make at least 100 successful unaided blood collections, including venipunctures and skin punctures. Upon successful completion of this course, the student will be eligible to sit for the national certification exam with National Health Careers Association (NHA). 

QuickBooks Certified User (QBCU)

This certification is an industry-recognized credential that effectively validates one's skills in QuickBooks accounting software. This course includes and will prepare individuals for the Intuit QuickBooks Certified User exam.

Transportation, Logistics and Distribution (TLD)

The TLD training program prepares individuals with the latest skills and certifications required for a career in Supply Chain Management. The modules are 40-hours each and lead to a certification by the Council of Supply Chain Management Professionals (CSCMP). The modules include the following: Supply Chain Management Principles, Warehouse Operations, Transportation Operations, Demand Planning, Manufacturing and Service Operations, Inventory Management, Supply Management and Procurement and Customer Service Operations. Individuals will be connected with employers through the program’s prescreening and post-interviewing process.

Women in Sustainable Employment (WISE)

The WISE program is a 32-hour career exploration and workplace skills development program for women interested in jobs in energy, utility or construction industries. The program includes an introduction to the utility, energy and trades and provides valuable preparation for a career in these fields. 

Request more information
about an education program

NJ State Funding for Employee Training

The New Jersey Department of Labor provides funding for employee training through the Workforce Development Partnership Program (WDP). RCBC's Business Response Team will help you assess your company's eligibility for any available grant funds and lead you through the grant application process quickly and efficiently. Through this process, many of our clients have been able to provide training program’s tailored to their company and employees’ needs at a recduced expense.

Customized Training Topics

Here are just some of the customized training topics RCBC has conducted for our business clients:

Leadership Programs

  • Change Management
  • Performance Management
  • Conflict Management
  • Negotiating
  • Time Management and Personal Productivity
  • Developing and Motivating Employees
  • Team Building
  • And more!

Communication Programs

  • Customer Service
  • Verbal Communication Skills
  • Business Writing
  • Email Etiquette
  • English as a Second Language
  • Technical Writing
  • Conflict Resolution
  • And more!

Technology Programs

  • Microsoft Office: Word, Excel, PowerPoint, Outlook, and Access
  • Adobe Creative Suite: Illustrator, Photoshop, InDesign, Acrobat X Pro, Bridge, and Media Encoder

Don't see your company's training need listed? Call or email us. We'll customize a program to suit your requirements.

South Jersey Businesses

Some satisfied South Jersey businesses who have outsourced their employee training to Rowan College at Burlington County include:

  • American Shower and Bath
  • Automotive Rentals, Inc.
  • Ball Plastic Corporation
  • Cendant Mortgage
  • CVS
  • Deborah Heart and Lung Center
  • Haddonfield Lumber Company
  • Lockheed Martin
  • Merck/Medco
  • Ocean Spray
  • Orbacom Systems, Inc.
  • Roosevelt Paper Company 
  • Swemco 
  • Sybron Chemicals
  • Transaxle
  • Virtua/Memorial Hospital


For more information about any of these educational programs, please contact Alison DeJoseph at or (856) 242-5312.