Distance Education

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Distance Education Frequently Asked Questions

Download the Distance Education Orientation

I have registered for distance education courses.  What is the next step?
About 1-2 weeks before the start of class you will receive a welcome letter in your RCBC email account from the Distance Education Office. You may also receive an email from your instructor on or before the start of the class with specific course information.

How do I know if my computer is compatible with RCBC's course management system?
Check your web browser and operating system with this link.

How do I get a RCBC email account?
Email accounts are generated after your application to the college has been processed.  Email access is available from either the RCBC webpage (click on the link for email) or at rcbc.edu/email and following the login instructions there.

What is my RCBC email address?
In most instances, it will be your firstname_lastname@mymail.rcbc.edu  For example:  Jonathan Smith would be jonathan_smith@mymail.rcbc.edu.  Remember to use lowercase letters and no spaces!

Where can I purchase my textbook?
Textbook information can be found at the College bookstore website prior to the start of the semester.  You can also take your registration form to the Mount Laurel Campus Bookstore.

I have questions about my syllabus or assignments.  Whom do I contact?
Contact your instructor directly using the contact information in the syllabus or from the 'Contact Your Instructor' link at the distance education webpage

I have general questions about distance education.  Whom do I contact?
You may contact the Distance Education Office at (609) 894-9311 or (856) 894-9311, ext. 1790.  For your convenience, we provide automated menu to choose from and many of your questions will be answered there. Should you need further assistance, you may speak with a staff member during regular office hours. We will be happy to assist you!


Additional Information about Distance Education

  • All course information is online.  Students access a course website for the syllabus, assignments, course calendar, and the on-line equivalent of lecture notes.
  • Courses have on-line tests and/or quizzes.
  • Students participate in course bulletin boards or chat rooms, interacting with the instructor and other students.
  • Students either e-mail their assignments to the instructor or post them to the course website.
  • Students also have access to the instructor by phone or may make arrangements to meet with the instructor in person.
  • All courses require the purchase of a textbook.  Some also require a CD-ROM.
  • Remember that browser caches (save) web pages to the local hard drive.  If your professor has made changes overnight, you might not notice them because your browser is loading the old cached pages.  Press the Refresh/Reload button on your browser if you are visiting a Blackboard page on a new day.

Understand that your professor may have designed the web course using different software than you use.  Also understand that they were most likely on a fast network, while you are connected to a modem.  This means:

  • When you view a web page it may not look like what your instructor or other students see.
  • You should look for scroll bars on the sides and bottom of your browser window to make sure that you are not missing data, which is outside your normal window size.
  • Please be patient while large files load. Some may take 5-10 minutes!
  • You may want to provide polite and constructive feedback to your professor about the look of his or her Blackboard page(s).

If you are taking more than one Blackboard course, or sharing a computer with others who are also taking Blackboard courses you must:

  • Shut down (close) your browser if you want to change courses.
  • Shut down your browser if you leave your computer unattended.
  • Shut down your browser before allowing someone else to log onto a course.